Frequently asked questions

WhatsApp 91525202 with your preferred dates. If unsure which treatment suits you, send a clear photo first for an honest recommendation before you book.

Arden Artistry is a private home studio at Blk 914 Tampines Street 91. The exact unit number is sent once your booking is confirmed. Accessible by Tampines West MRT (DTL) and bus services 65, 129, 293, 299 (Opp St. Hilda's Sec Sch) or 10, 15, 15A, 20, 21, 23, 27, 31, 31A, 34, 39, 67, 168, 292 (Blk 938).

A confirmation message is usually enough. For longer treatments, a small deposit may be requested to hold your slot and will be deducted from your final bill.

No. Each extension is safely isolated and bonded to a natural lash that can support it. We use lightweight nano-fibers and map length and density to protect your natural lash health.

Yes. We use low-fume adhesives and ultra-light materials specifically for comfort. If you have had reactions before, WhatsApp us first so Arden can advise you.

Send a clear photo of your eyes on WhatsApp. Arden will suggest a length, curl, and density that fits your eye shape and preferred style.

Yes. The design is planned around your eye shape and preferred intensity so the result looks refined instead of harsh.

Longevity varies by skin type, lifestyle and aftercare. Arden will explain realistic healing and retention expectations before your treatment.

Numbing cream is applied and topped up as needed. Most clients describe the feeling as a mild scratching sensation.

BB Waterglow and AquaOxy-Lift are ideal for dull or congested skin. WhatsApp photos of your skin and Arden will recommend the best option for your goals.

Generally no. Most clients resume normal activities immediately. Any mild redness usually settles within a few hours.

Air Shot uses controlled air pressure for needle-free skin-refresh support. Contouring sessions are planned for selected areas such as the double chin, jawline, or body after Arden checks suitability and explains realistic expectations.

Most clients describe it as quick taps or firm pulses rather than pain. Sessions are paced gently and can be paused at any time for your comfort.

This depends on your target area, starting point, lifestyle, and how your body responds. Arden will advise a realistic plan before you start, and individual results vary.

Lashes: Keep dry for 24 hours. Avoid steam and oils while the adhesive cures.

Eyeliner embroidery: Follow Arden's healing guidance and avoid rubbing the treated area while it settles.

Facials/Air Shot/contouring: Most clients resume normal activities the same day. Avoid very hot showers for 24 hours unless Arden gives different aftercare for your session.

Avoid oil-based removers for lashes. For eyeliner embroidery, follow the aftercare guidance sent after your session.

Full pricing is available on the pricing page. WhatsApp for a specific recommendation based on your goals.

PayNow, PayLah!, GrabPay, and cash are accepted. Details are shared at the time of your appointment.